We sincerely apologize for any concern that this recall announcement may cause our valued customers.

We are improving these products out of an abundance of because we are steadfastly dedicated to ensuring the utmost convenience and satisfaction of our valued customers.

Consumers who have purchased this product from Shein.com should take a moment to carefully review this notice. Please follow the instructions provided in that message to participate in the recall.

Remedy: Dispose the product and get a repair kit with installation instructions.

To participate in Recall Process, please dispose of product and send us the photo of it to prove. After reviewing we will send a repair kit with installation instructions.

We will send the tie rod that meets safety regulations, and the customer needs to provide the following information

1. The user provides product pictures with production date after December 28, 2022

2. Order number on Shein.

3. Picture of cutting the cord

We prioritize your safety and satisfaction above all else, and we are dedicated to addressing this issue quickly and efficiently